https://www.cybersport.ru/games/articles/ugrozami-vy-nichego-ne-izmenite-perekupshiki-ps5-i-xbox-rasskazali-kak-rabotaet-etot-biznes-v-rossii-i-kogda- zakonchitsya-deficit-konsolei

Resellers told Cybersport.ru how much they make from selling PS5 and Xbox Series S / X consoles and how online store sellers are helping them with this. Nikita Pasichny, a video blogger and creator of a private Discord channel for resellers, described the operation of private chats and bots for resellers. And professor at the Higher School of Economics Yevgeny Kogan explained why the scandals around the PlayStation 5 only play into the hands of the company. Sony representatives declined to comment for this material.

->

->

“There is a popular story in Russia when the sellers of chain stores are engaged in some kind of schemes with prefixes,” says reseller Dmitry. He is 20 years old, he studied at MADI, but recently took the documents from there. Since November, he has been reselling PS5 and Xbox consoles, and before that he earned money by buying sneakers. In three months, he sold more than 50 PlayStation 5 and 12 Xbox Series X / S.

Reseller Dmitry
Reseller Dmitry:

“There was a case in Citylink before the New Year. My brother and I made out two prefixes there. A salesman came up, a little man like that, and said: “I won’t give you a console.” At first we did not understand, we began to understand and talked with him. We found out that he himself puts PS5 reserves on left-hand buyers right in the store. For such a service, he takes a mark-up from them. The cost of the console goes to the cashier of the store, and the rest goes into his pocket. ”

By the end of 2023, Sony had sold 4.5 million PlayStation 5 consoles. This is a record starting point for the entire gaming industry. However, most of the consoles went to dealers, who resell them for one and a half to two times more than the official price. On New Year’s Eve, speculators raised prices for PS5 up to ₽120 thousand at the recommended price of ₽37-47 thousand in chain stores. We decided to figure out how resellers work in Russia.

“Large wholesalers in Moscow immediately get 300-400 PlayStation 5”

Retailers are trying to fight resellers and work according to the “one PS5 in one hands” rule. However, Nikita Pasichny, co-founder of a discord server for resellers, said that his customers were “taking out” 15 consoles from stores at a time. He assures that store security measures can be easily circumvented.

Nikita Pasichny
Nikita Pasichny:

“In all online stores you can place only one order for yourself. And if I use the software to simultaneously order ten copies for myself through different proxies and for different data? In this case, it is almost impossible to track the resellers. ”

At first, the server in Discord had only a store monitoring program – it tracked the arrival of STBs on the retailer’s websites. As soon as there was a “restart” somewhere, a message came to Discord with a link. It is enough to click on it – and the product is already in your cart.

However, Pasichny’s team went further: the coders wrote the ACO (Auto Check Out) software for one of the chain stores’ websites. The program does everything by itself: “” Monitor “pings about the loading of goods on the site, the software adds it to the basket, enters the pre-specified personal data of the person, and the store checks them. The reseller can only pray that the order will not be canceled, and to top up the balance of his card in time, ”he said.

PS5 consoles purchased using software. Source: Nikita Pasichny

PS5 consoles purchased using software. Source: Nikita Pasichny

According to Dmitry, in Russia such software was developed only for the OZON store. However, unlike “monitors”, the ACO service is useless when large quantities are delivered to retailers. In such cases, the set-top boxes are easier to “pick up by hand” using the “monitor” of one of the channels in Telegram or Discord.

The reseller pays for participation in such a group RUB 2 thousand per month. However, becoming a member of such a community is problematic – everything is determined by an internal vote in the group, as a result of which your candidacy may be rejected. Some of these groups cannot be entered at all for any money. They work only “for their own” and much faster than their counterparts. Such channels are created for “outbid sharks” who buy set-top boxes in large quantities.

After the purchase, large resellers start looking for customers. Amateurs do not “get their hands dirty” and sell consoles to larger dealers. This is what Igor does (the name was changed at the request of the hero) and receives $ 7-10 thousand from each console. Previously, he also dabbled in sneakers, but saw the shortage of consoles as an opportunity to earn more and managed to buy ten PS5s and two Xbox Series X / S. According to him, giving the prefix to dealers is easier than trying to implement it yourself. Previously, he tried to do this through Avito, but regularly encountered fraudsters there.

For similar reasons, large resellers usually do not sell consoles directly to gamers, but deliver them to online stores and electronics markets in Moscow. Here Dmitry comes into play – he is an intermediary between dealers and stores. Dmitry is looking for those who are ready to buy consoles in bulk. Usually these are sellers of the Moscow electronics markets. From each set-top box, he receives ₽2 thousand, while selling about 10-20 pieces at a time.

Reseller Dmitry
Reseller Dmitry:

“When we got this whole topic in November, we didn’t know how to resell the set-top boxes correctly. At first, they basically pushed for Avito, but then they began to communicate with the shops. They set the price, named the number of set-top boxes they needed. I collected consoles from resellers and took them to stores. Now I don’t even drive them, I just say the address where and how many consoles need to be delivered. ”

One of the places where consoles are often brought up is Andrey’s store (the name was changed at the request of the hero) in the Gorbushkin Dvor shopping center. He says that he takes 15-20 PlayStation 5s every week, and not in chain stores, but from dealers from Telegram channels. Since November, the store has purchased only 30 set-top boxes from retailers, and took the rest in bulk from resellers for about RUB 57,000 per console. At retail, you can take a PS5 from them for about 65 thousand rubles. According to the seller, this is no longer a secondary, but a tertiary market.

Andrey is the owner of an electronics store in the Gorbushkin Dvor shopping center
Andrey is the owner of an electronics store in the Gorbushkin Dvor shopping center:

“You won’t be able to buy a lot of consoles yourself, because it used to be that large wholesalers in Moscow took 300-400 pieces at a time. The set-top boxes were not even delivered to retailers’ warehouses. Then you could see them at Gorbushka, Savelovsky, Novye Cheryomushki and Mitinsky [рынки электроники — прим. ред.]… The other side of this business is the schoolchildren with whom it is hammered. ”

According to various sources, from the sale of one PlayStation 5 and Xbox Series, the store owner receives from ₽3–10 thousand. Andrey assures that he earns ₽3–4 thousand from each sale. At the time of publication of the material, resellers sell set-top boxes to market traders for about ₽56 thousand and have a profit of about ₽9 thousand from one console. In electronics markets and online stores, the price is raised to about RUB65 thousand.

Scheme of work of resellers of consoles in Russia

At the same time, resellers never know how much the set-top box will cost tomorrow. The price of the PlayStation 5 rises and falls by ₽5-7 thousand. It depends on the number of consoles on sale. If 150 set-top boxes were delivered to one of the chain stores today, most resellers will not sell consoles for the next week, because they have fallen in price due to a new delivery. “When these 150 copies are bought up, the price of the“ secondary ”grows again,” says Igor.

According to Dima, in 2023 there were no large shipments of consoles yet. Because of this, prices have risen to ₽70 thousand. He clarifies that when reselling sneakers, resellers always know the approximate circulation, but in the case of the PlayStation 5, such data are not disclosed.

“If they write to me on Avito, there are insults. If they call, they try to cheat ”.

STB resellers face threats on a regular basis. This was the case in Canada, where the police reported several cases attacks on resellers. Dummy customers came to meetings with resellers with weapons, beat them and robbed them. Businessmen are not favored in the network either – they are considered by gamers to be guilty of the fact that consoles are difficult to buy at the recommended price. Many even supported the robbers and said that the dealers got what they deserved.

The creator of a large marketplace, who wished to remain anonymous, said that resellers often “add fuel to the fire” themselves. They “fly” into the chats of people who want to buy a console, and begin to “tease” them. Often the dealers themselves are to blame for such an attitude towards them, he believes.

However, Dmitry does not understand the anger of the console fans. The reseller disagrees with the accusations of the players and believes that he and his colleagues are working according to the laws of business:

Reseller Dmitry
Reseller Dmitry:

“You managed to find a prefix – you bought it, right? We go to great lengths, and we do not need to be sown with mud for it. You just need to understand that, firstly, there is a shortage in the market, and you won’t change anything with insults. Secondly, people need to learn how to buy consoles correctly. At first, we also did not know how to take them. When I bought my first console, I didn’t believe it at all. “

The reseller Igor also considers the criticism unfounded, since the consoles cannot be called a basic commodity. In his opinion, the gamers themselves are partly to blame for not being able to purchase the product in chain stores.

Reseller PS5 Igor
Reseller PS5 Igor:

“People who are dissatisfied with our activities are often cunning. My friend criticized dealers, was indignant that he himself could not buy. But as soon as he got the PS5, he almost immediately resold it. All my friends who really wanted consoles from Sony and Microsoft pre-ordered and received them. “

HSE professor and investor Evgeny Kogan also stood up for the resellers. In his opinion, they only make the gaming market more liquid.

HSE Professor Evgeny Kogan
HSE Professor Evgeny Kogan:

“Do not forget that resellers also take risks when buying a product. They are those piranhas that jump in this swamp and are needed in the water cycle in nature. They help the corporation to quickly get rid of stocks, helping to increase the company’s working capital and develop the market. ”

At the same time, Andrei is indignant: it is the shops and small dealers who get the threats and insults, not the piranhas. He also asked not to include his real name and the name of the store in the text, because does not want problems with “these same” piranhas “”.

Andrey is the owner of an electronics store in the Gorbushkin Dvor shopping center
Andrey is the owner of an electronics store in the Gorbushkin Dvor shopping center:

“People think they can’t buy consoles because of us, but they are not. Because there are players who are not visible – they sell a lot more than we do. But for some reason they threaten us, not them. There were characters on “Avito” who said: “I’ll be right there.” We waited for them, but no one ever showed up. There are also a lot of 12-year-old trolls who write all sorts of nonsense. “

Igor says that his friends, resellers, also have “a lot of such stories.”

Reseller PS5 Igor
Reseller PS5 Igor:

“You place an ad on Avito, and messages with insults fly back to you. Now I already know if they write to me on Avito – there are insults. If they call from there, they try to cheat. ”

Often third parties – scammers – interfere in transactions on set-top boxes. Igor told about this case: once he came to a meeting with a buyer to give him the console, but the person with whom the telephone conversations were going on was no longer waiting for him. It turned out that Igor and the buyer had been coordinated by a fraudster all this time. He asked the buyer to transfer money to his account, and he called Igor a courier. Then the buyer had to transfer money to the fraudster and come to a meeting with Igor for the console, so that in the end he was left with nothing – after all, Igor, without receiving payment, could not give him the order. According to the reseller, that time he managed to warn the client in time, but similar cases occur regularly.

1/4
Correspondence between PS5 reseller and customer. Source: SHELTER Community

PS5 fans, who have taken up arms against resellers, forget about unscrupulous chain store sellers who have “their own chips to intercept pre-orders for consoles,” the speakers say. According to Nikita Pasichny, employees of retailers do not need to “drain” familiar resellers the date of the next delivery of the batch to the store. And if you “agree well”, then they can also postpone the prefix.

Reseller PS5 Igor
Reseller PS5 Igor:

“Citilink’s sellers carried out interesting schemes. People ordered a PS5 from them, which came with a joystick. Buyers came to get their order, and sellers said: “There is no joystick, so the order is canceled.” Where the joysticks disappeared is not clear. I guess they went for resale, as well as the rejected consoles. Disputes with employees did not lead to anything. This is not the store’s fault, it just has unscrupulous employees. “

Dmitry assures that two operators worked in Citylink who reissued orders for other people. If a person had time to place an order, then the operators simply changed his name in the database and passed the device to their friends. “These employees seem to have already“ covered up the shop ”. However, I myself got into a similar situation when they called me from the store and said that the order was ready. I arrived, and it turned out that the console was no longer available. Although she was still waiting for me at the base, ”he said.

In “Citylink” did not respond to the statements of the heroes of the material about the unscrupulous employees of the store.

“Rising Sony Stock Price Correlates With PS5 Deficit”

It is believed that not only buyers but also Sony itself suffer from resellers. According to Bloomberg, the company suffers losses due to resellers. The set-top boxes themselves are produced at a disadvantage due to expensive semiconductors. Usually, this difference is covered by the implementation of games for devices, but it was their sales that fell sharply due to the actions of resellers.

The normal ratio of sold copies of consoles and games is one to one. Bloomberg cited the example of selling games and the PlayStation 5 in Japan. During the starting month, the company sold 213 thousand PS5s. At the same time, the circulation of the three best-selling games for the console amounted to 63 thousand in retail. Bloomberg experts fear that Sony fans may turn their backs on her due to speculators. This will slow down sales and affect the company’s revenue.

“All this is nonsense,” says HSE professor Yevgeny Kogan. He believes Sony is simply intriguing the product. At the same time, the company’s shares continue to grow, despite speculation: at the time of publication of the material, the price of one Sony share increased by 32% compared to its value in September 2023. That month, the company announced a price and release date for the PS5.

HSE Professor Evgeny Kogan
HSE Professor Evgeny Kogan:

“The rise in the price of Sony shares is also correlated with the shortage and excitement around the new product. And the losses from the production of consoles and the decrease in demand for games are microscopic for her, since Sony is a huge corporation. The company launched a new product and created intrigue around it. Thanks to this, she can easily raise the price of the PS5 in the future. It looks like a smart and clever marketing ploy. The guys just kill a lot of birds with one stone. “

Perhaps the main rabbit that Sony is killing is the logical explanation for the price increase on the PS5. In February 2023, Bloomberg reported that the production costs of one console would be around $ 450. That’s more than the company spent on the PS4. All because of the expensive components of the console and the lack of semiconductors. It is driven by a surge in electronics demand and the adoption of 5G technology. This forced the company to raise prices for new consoles at the expense of competing with Microsoft.

Apparently, that’s why Sony hid to the last how much the set-top box would cost. For comparison, the price of the same PS4 was announced in February 2013, and the console itself was released in November of the same year. In the case of the PS5, which also came out in November, Sony announced the price just two months before the release. Bloomberg called this a “wait and see approach.” And Sony’s CFO Hiroki Totoki said in February 2023 that he could not discuss the cost of a product due to factors that are difficult to take into account in advance. Then he added that the company should correctly determine the volume of the initial production and adjust the promotion strategy depending on the price level of the PS5.

Perhaps the situation with resellers is part of Sony’s promotion strategy – to use the shortage of PS5 components in such a way as to draw attention to the product, cause an increase in the value of corporate shares and goods in the secondary market, and then raise the price on it in the primary market. There is some truth in this, says Igor. Although Nikita Pasichny is sure that this strategy is unprofitable for Sony. In his opinion, at the start of the company, it is imperative to sell as many consoles and games as possible.

However, Russian stores have already raised prices for the PlayStation 4. All due to the high demand for the old generation console. It is caused by the curtailment of PS4 production due to a shortage of the new PS5. Now the price of PS4 Pro reaches ₽43 thousand.

When will it all end?

Resellers believe they are not to blame for the PS5 and Xbox Series X / S shortage, but the chain stores. They simply were not ready for the hype:

Reseller Dmitry
Reseller Dmitry:

“If they [сетевые магазины] изначально распределяли заказы, а не сразу выставляли их на сайт на продажу, то большая часть людей смогла бы уже получить приставки. В продаже лимитированных кроссовок есть правило “одна пара в одни руки”. Здесь же люди набирали себе много консолей, потому что ритейлеры изначально вообще это не отслеживали. Сейчас они уже одумались, но мы и это научились обходить. Перебиваем данные, и все».

Игорь утверждает, что у обычного покупателя есть шанс получить PlayStation 5. Сам перекупщик смог заказать 12 приставок вручную. Если товара не было в наличии в магазинах, то ему перезванивали, как только продукт появлялся на складе.

Реселлер также сомневается в безоговорочной победе ботов на рынке, по крайней мере, в России, где их еще не так много. При этом он имеет в виду именно тех ботов, которые быстро оформляют заказы. Но с другой стороны, существуют «мониторы», которые делаются очень легко — Игорь утверждает, что их может создать любой опытный программист, написав несколько строчек кода.

Сообщества геймеров со всего мира придумывают меры борьбы с перекупщиками. Наиболее радикальные распространены в Индии. Там члены сообщества IndianGaming на reddit массово мониторят объявления реселлеров на местных аналогах «Авито», а затем жалуются на этих продавцов.

Другой подход обсуждают в Британии. Ранее в парламенте выступили с идеей запрета ботов. В государстве уже есть похожий закон для продавцов билетов: их заставляют сообщать о себе расширенные данные, чтобы лишить возможности приобрести несколько билетов в одни руки.

Евгений Коган считает, что эта инициатива «выписана по рецепту Советского Союза, где давали одну палку колбасы в одни руки». Он уверяет, что такие законопроекты ведут к ухудшению качества товаров и услуг. Андрей добавил к словам профессора ВШЭ, что эта мера хороша только для крупных бизнесменов. Она устраняет мелких конкурентов — малый бизнес.

Андрей — владелец магазина электроники в ТЦ «Горбушкин двор»
Андрей — владелец магазина электроники в ТЦ «Горбушкин двор»:

«Проблемы с покупкой PS5 сейчас наблюдаются по всему миру. Может быть, это на самых верхах у региональных директоров сетевых магазинов так закручено, чтобы они зарабатывали большие деньги».

Впрочем, такая проблема не только у Sony и Microsoft, отмечает Пасичный. Он взял в пример видеокарты от NVIDIA.

Никита Пасичный
Никита Пасичный:

«Можно открыть сейчас цены в магазинах на свежие 3090, если они еще, конечно, есть в наличии, и сравнить их с рекомендованными. С новой 3060 ситуация будет еще хуже. Кстати, у нашей группы на нее уже есть планы. Мы уже начали выкупать видеокарты. Спрос майнеров и геймеров на RTX 3060 будет дикий. У рядового пользователя еще долго не получится ее купить».

Российские реселлеры уже начали скупать видеокарту GeForce RTX 3060. Источник: Никита Пасичный

Однако прогноз на развитие ситуации у реселлеров оптимистичный. Все они говорят, что ажиотаж вокруг консолей может утихнуть уже летом. В то же время Bloomberg пугает, что кризис приставок нового поколения может захватить даже следующие новогодние праздники.