Multiple new laptop buyers MacBook with processor M1 found a problem while trying to restore the system that causes it to stop working.
As reported by users who encountered the problem, their laptop screen displays the following message:
“An error occurred while preparing the update. Failed to personalize the software update “(An error occurred preparing the update. Failed to personalize the software update. Please try again.)
On forums MacRumors there are at least three topics that describe the problem and warn against restoring your MacBook. User RyanFlynn wrote:
“I just got my M1 based MacBook Pro and Macbook Air. Since I don’t need anything from the included software, I always try to restore the operating system without things like Garage Band and iMovie.
An ″ system update configuration ″ error occurs during installation.
After a couple of hours of talking on the phone with Apple representatives, I was told that another 75 people called with this problem, and the company has no solution. I was told to return my devices [в магазин] or wait for the fix. Without a working operating system, I have no way to install any updates in the future, so these computers are actually broken. “
However, some users were helped by software recovery this instruction…
Why restore the system when you can simply delete a couple of unnecessary applications, the question remains open.
Read also: Apple M1 processor beat GeForce GTX 1050 Ti and Radeon RX 560 in benchmarks…
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