Digital store Gog Updated refund policy. The new rules suggest that the site agrees to make a refand even if the game has been downloaded, launched, and the user has already managed to play it. The only condition is that from the moment of purchase there should not be more 30 days.
Previously, the store considered your purchase to be final after you downloaded the game, after which it was possible to return money for it only if there were technical problems. In turn Steam and Epic Games Store allow you to receive a refund within 14 days from the date of purchase of the game, if the number of simulated hours does not exceed two.
In contrast, the new GOG policy does not provide for any reservations on the time limit, which in theory will allow you to return the game even after its complete passage. However, in some cases, GOG reserves the right to refuse to refund, probably in order to stop fraud attempts. The company expects users to think carefully about the purchase and use this updated policy only if something does not work as expected.
“Please respect the time and labor involved in creating the games you play. Remember that returns are not reviews of the game. If you completed the game and didn’t like it, it might be better to share your opinion by leaving a review “We also ask you not to abuse our trust and not ask for the return of too many games. We hope that you will not do so.”
If the answer is yes, the amount spent can be returned to the wallet. Gog wallet or in accordance with the payment method used, however, in the latter case, the transfer may take from several days to several weeks. More details about all conditions can be found in the official FAQ.
Read also: Officially: Shadow of the Colossus and Sonic Forces Become Free March Games for PS Plus Subscribers.
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