Apple informed the technical support service in company stores about the shortage of spare parts for iPhone and iPad. Therefore, they should use swapping devices, issuing them in case of severe damage to client devices.
The reason is coronavirus, which is why part of the production in China is stopped. This situation will continue for the next two to four weeks, after which Cupertino is counting on resuming supplies of spare parts.
This information came from a number of company employees; the corporation itself has not yet commented on this topic. At the moment, it is said about the lack of spare parts for iPad Pro tablets and iPhone 11 smartphones, and the problem is relevant for many countries.
In addition, the company limited employee trips to China, South Korea and Italy, and also advised sick employees to take leave. Meetings are recommended to be held in a virtual format.
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