Sticks floated: Sony filed a class action lawsuit against PlayStation 5 gamepads

After short preparation law firm Chimicles Schwartz Kriner & Donaldson-Smith applied to the company Sony Interactive Entertainment class action lawsuit based on multiple complaints against the controller DualSense next generation consoles Playstation 5

In particular, we are talking about “drifting“sticks DualSense – the gamepad registers clicks even when the user does not interact with it in any way. Complaints about DualSense from users began to appear on the network within 7-10 days after the appearance of the new set-top box on sale.

Lawyers Chimicles Schwartz Kriner & Donaldson-Smith indicate in their appeal to the court that experts Sony could not help but know about malfunctions DualSense at the stage of many months of testing controllers. The lawsuit also notes that an attempt to fix problems through warranty services turns into a very difficult task – you have to wait several weeks to fix devices due to long queues, and the shipment is carried out at the expense of the client.

Recall that earlier Chimicles Schwartz Kriner & Donaldson-Smith was marked by class action against Nintendo, and the situation was almost mirrored – the Japanese company was accused of mass controller defects Joy-Con console Nintendo Switch, which led to stick drift.

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